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ATTENTION! Online payments and bank transfer are available only till November 7, 2017. After this date we accept only cash payments at the festival registration desk.

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BUY PASS >>

Before you continue please make sure you have read the “Terms and Conditions” (below) and “Mass Event Regulations”. Proceeding to on-line payment you agree to and accept the “Terms and Conditions” and “Mass Event Regulations”. Credit card transactions’ and e-transfers’ settlements are handled by Settlments Dotpay Center (Centrum Rozliczeniowe Dotpay).

Terms of purchase

PASS RETURN

PASS RESELLING

PASS EXCHANGE

FESTIVAL WRISTBANDS

We have 14 days return policy. You cannot return your pass after 14 days from purchase

  • You can resell your pass and change the name of the owner of the pass only ONCE. After 1 change, no other changes are acceptable.
  • If You won Your pass in any kind of contest NO RESELLING is possible. There is no change of names possible for this kind of passes.
  • You can change the name on the pass till November 7th 2016. After this date no changes are allowed.
  • Changing the name on the pass requires additional payment from the new owner of the pass if the price of the pass he is repurchasing differs from the actual price of the pass (according to Festival’s pricing table). The difference should be paid to the organizers bank account. Otherwise, You will need to pay it at the registration desk.

  • It is possible to change a type of your pass as long as it is an upgrade to your previous purchase. In order to get the upgrade you should declare it and pay the difference between prices (according to the current Festival’s pricing table) with bank transfer to the organizers account or at the registration desk of the Festival.
  • A reduction of the purchased festival offer / pass type is treated as a return and is subject to the 14-days return policy.

OLD PASS NEW PASS MODE CHANGE
Party Pass Cuban Pass
Salsa Pass
Sensual Pass
VIP Pass
EXTENDED PACKAGE Exchange surcharge.
Cuban Pass
Salsa Pass
Sensual Pas
s
Cuban Pass
Salsa Pass
Sensual Pass
CHANGE PACKAGE
Replacing surcharge
VIP Pass EXTENDED PACKAGE Exchange surcharge
Party Pass 14-day return policy
VIP Pass Cuban Pass
Salsa Pass
Sensual Pass
Party Pass
14-day return policy
  • To receive a wristband you need to have PRINTED E-TICKET. Without it you won’t be able to enter the festival.
  • You have to wear festival wristband the whole weekend of the festival
  • You are entitled to one copy of a wristband.We exchange wristbands only if they got destroyed for some singular reasons. In that case You need to bring destroyed wristband to the registration desk where we can exchange it for a new one.
  • Please pay attention while putting on the wristband, if the grip is comfortable for You etc.

Customer service and Company address data:

CHAGOWSKA PRODUCTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPOŁKA
KOMANDYTOWA
UL.LUDWIKA RYDYGIERA 13/294
01-793 WARSZAWA, POLSKA
NIP: 5252621566